Refund and Returns Policy

Return Policy

We’re dedicated at offering you the best quality in our products and service. We know that mistakes are sometimes made though, and we are here to help with those problems.

Notwithstanding the above or any other provision, we are under no obligation to accept any returns or provide any replacements. We have sole discretion in deciding whether or not to accept returns.

If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by email within 24 hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach out to us, we’ll give you instructions on how to proceed so that we may replace the item as quickly as possible. It’s very important that you DO NOT send the item back to us until you have spoken with one of our representatives; merchandise without a RETURN FORM will not be accepted, and no credit or replacement shall be given on such items.

If any packages are returned back to Bestshoppingonus.com due to insufficient or wrong address or unclaimed or refused delivery, customers will be held responsible. No refunds or cancellation will be done in such a scenario.

Here are some helpful guidelines on Returns:

  • Always email/call us first if you have a problem. Order number and photo of the damaged item always helps us to resolve issues faster.
  • Always be sure to report your problem within 24 hours or receiving the item in question.
  • Never send a returned item until you have been asked to do so by us
  • Always report any and all problems associated with an order at the same time.
  • Be as specific as possible when describing the problem.

Refund Policy

  1. Wrong and Damaged products delivered can be exchanged or refunded
  2. Wrong or Damaged products will need to be returned to Bestshoppingonus.com in order to get a refund.
  3. Refunds will be made on the same payment instrument by which the order was placed.
  4. Refund once processed will be credited back to your card in 10 to 12 working days
  5. Once your order is confirmed it cannot be refunded.
  6. Shipments delivered to neighbors/ security guards/ receptions/ letterboxes are Non-Refundable
  7. Shipment declined by Recipient are Non- Refundable
  8. Shipment sent by Speed Post are Non- Refundable

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bestshoppingonusonus@gmail.com

Need help?

Contact us +91-8130631020 & {email: bestshoppingonus@gmail.com} for questions related to refunds and returns and Canceled order.